Insights · Analysis

Field notes from the front line of AI Search and consumer behaviour.

Analysis of how ChatGPT, Claude, Gemini, Perplexity, Copilot, Grok, DeepSeek, Meta AI, Google AI Overviews, and AI Mode are rewriting discovery, and what to do about it.

177 insights · search & filter

177 articles
  • OpenAI Says It Can't See Your Agent Data. Can You Prove It?
    OpenAIZero Data Retention

    OpenAI Says It Can't See Your Agent Data. Can You Prove It?

    OpenAI has reaffirmed Zero Data Retention and previewed Private Safety Processing, a system that scans agent interactions for risk without giving staff access to your content. Here is what it means for procurement, legal, and anyone running AI agents on customer data.

    24 August 2026
  • GA Now Writes Your Data Story First. Who Edits It?
    Google AnalyticsAI in Marketing

    GA Now Writes Your Data Story First. Who Edits It?

    Google Analytics is adding AI Overviews to the homepage, mobile agentic experiences, and anonymised industry benchmarks. The machine now drafts your data story before your analysts do. Here's how growth leaders should govern it.

    23 August 2026
  • Google Just Broke JSON-LD Escaping. Check Your Schema Now.
    JSON-LDStructured Data

    Google Just Broke JSON-LD Escaping. Check Your Schema Now.

    Google's structured data parser now applies only a single pass of HTML unescaping. Double-escaped entities in your JSON-LD will render literally and can silently break rich result eligibility. Here is what changed and how to audit it.

    21 August 2026
  • Google's August 2026 Spam Update Is Live. Read This First.
    Google Spam UpdateScaled Content Abuse

    Google's August 2026 Spam Update Is Live. Read This First.

    Google confirmed the August 2026 spam update is rolling out across all languages and regions and will take days to settle. Here is what it actually targets, how to read the volatility without over-reacting, and why cleaning up wins in both classic SERPs and AI search.

    19 August 2026
  • Claude Just Put a Designer in Your Terminal. What Now?
    AnthropicClaude Code

    Claude Just Put a Designer in Your Terminal. What Now?

    Anthropic's new /design skill turns plain-language prompts into editable UI artboards inside Claude Code. For growth and search teams, page iteration just moved from a design bottleneck to a same-session task.

    18 August 2026
  • OpenAI Just Hired a Sales Machine. ChatGPT Is Now a B2B Channel.
    OpenAIEnterprise GTM

    OpenAI Just Hired a Sales Machine. ChatGPT Is Now a B2B Channel.

    OpenAI has appointed Dali Rajic, the go-to-market operator behind Zscaler and Wiz, as its first Chief Revenue Officer. This is the clearest sign yet that ChatGPT is becoming a structured enterprise buying channel, and it changes what discovery surface growth leaders should be optimising for.

    16 August 2026
  • ChatGPT Now Watches Everything You Do. Search Just Ended.
    OpenAIChatGPT

    ChatGPT Now Watches Everything You Do. Search Just Ended.

    OpenAI's new Computer History feature lets ChatGPT remember what you do across every app and website on your machine. Personalisation just moved from what people type to what they actually do all day, and it changes how brands get surfaced before a query is ever asked.

    14 August 2026

Primary research · August 2026

How ChatGPT Shortlists Software Brands

An audit across 10 categories and 60 buying questions. I recorded what ChatGPT reads, throws away and links to when a buyer asks it which software to buy, and what that decides.

60
Questions asked
10
Software markets
2,680
Results read
367
Links shown
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