Insights · Analysis

Field notes from the front line of AI Search and consumer behaviour.

Analysis of how ChatGPT, Claude, Gemini, Perplexity, Copilot, Grok, DeepSeek, Meta AI, Google AI Overviews, and AI Mode are rewriting discovery, and what to do about it.

124 insights · search & filter

124 articles
  • The Shopify Sync Change That Could Wipe Your Product History
    Google Merchant CenterShopify

    The Shopify Sync Change That Could Wipe Your Product History

    Reinstalling the Google & YouTube Shopify app before the 18 August migration deadline may rewrite your product IDs, orphaning historical performance data and resetting Merchant Center learning. Here is what growth and ecommerce teams need to audit before, not after, the deadline.

    14 July 2026
  • Bing Just Turned Its Shopping Results Into the Storefront
    BingMicrosoft Advertising

    Bing Just Turned Its Shopping Results Into the Storefront

    Bing is testing a product detail overlay that shows images, descriptions, retailer prices and price insights without a click-through. Here is why your product feed, not your landing page, is now the conversion surface.

    14 July 2026
  • Google Now Labels AI-Made Ads. Is Yours Ready?
    Google AdsAI Transparency

    Google Now Labels AI-Made Ads. Is Yours Ready?

    Google has started telling users when an ad's creative was made with generative AI, via a new panel in My Ad Center. It is the first consumer-facing transparency layer on paid creative, and it forces growth teams to decide their disclosure posture before the labels decide it for them.

    13 July 2026
  • ChatGPT Work Turns the Chatbot Into a Worker You Delegate To
    ChatGPT WorkOpenAI

    ChatGPT Work Turns the Chatbot Into a Worker You Delegate To

    OpenAI's ChatGPT Work is a Codex and GPT-5.6 agent that acts across your apps and files and sticks with a task for hours. For growth teams, this is the shift from prompting a tool to delegating a workflow. Here is how it works and what to lock down first.

    11 July 2026
  • GPT-5.6 Is Live in Microsoft 365. Your Copilot Just Got an Autonomous Upgrade.
    OpenAIGPT-5.6

    GPT-5.6 Is Live in Microsoft 365. Your Copilot Just Got an Autonomous Upgrade.

    OpenAI's GPT-5.6 is now the default model in Microsoft 365 Copilot across Word, Excel, PowerPoint, and Teams. For growth leaders and CMOs, this is not a chatbot upgrade: it's an agentic layer that can execute workflows autonomously. Here's what changed, when, and what your team needs to do before it starts completing work on your behalf.

    10 July 2026
  • GPT-Live Is Here. Voice AI Just Became a Discovery Channel.
    GPT-LiveVoice AI

    GPT-Live Is Here. Voice AI Just Became a Discovery Channel.

    OpenAI launched GPT-Live on 8 July 2026, replacing the old ChatGPT Voice with full-duplex models that listen and speak simultaneously. For growth leaders and search marketers, this is the moment voice AI stops being a novelty and starts being a channel.

    9 July 2026
  • Brave Has 100 Million Users and a B2B AI Business Most Marketers Haven't Noticed
    Brave BrowserBrave Search

    Brave Has 100 Million Users and a B2B AI Business Most Marketers Haven't Noticed

    Brave hit 100 million monthly active users and $26 million in revenue in 2023, growing 30% year-on-year. But the more consequential story is what it's quietly become: an AI search infrastructure provider feeding real-time web data to the top 10 LLMs, with billions of weekly API calls and 200,000 developers already signed up.

    8 July 2026

Primary research · August 2026

How ChatGPT Shortlists Software Brands

An audit across 10 categories and 60 buying questions. I recorded what ChatGPT reads, throws away and links to when a buyer asks it which software to buy, and what that decides.

60
Questions asked
10
Software markets
2,680
Results read
367
Links shown
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