All terms

Search Tactic

Search engine optimisation

Also known as: SEO

Search engine optimisation is the practice of improving a website so it earns more relevant unpaid traffic from search engines. It combines technical health, content that matches what people search for, and signals of authority such as links and citations. Increasingly it also covers being retrievable and quotable by AI answer engines.

What it is

SEO is usually split into technical work, on-page content and off-page authority. Technical work makes pages crawlable, fast and correctly structured; on-page work aligns titles, headings and body copy with search intent; off-page work builds references from other credible sites. Local and international variants add location and language signals to the mix.

Why it matters

Organic search remains one of the largest sources of qualified, compounding traffic for most businesses, and it does not stop when a budget is paused. The same foundations now feed AI assistants, which crawl and cite web pages when generating answers, so SEO investment influences both blue links and AI summaries. Neglecting it means ceding both channels to competitors.

How it works

Teams audit crawling and indexing, fix site speed and structure, research the questions their audience actually asks, and publish pages that answer them clearly with schema markup where relevant. They then earn coverage and links, monitor rankings and clicks, and iterate on pages that underperform. For AI search, practitioners also run prompt tests, check whether pages are being cited, and structure content into clearly headed, self-contained sections that are easy to quote.

When it applies

It applies whenever people search for what you offer and you want durable visibility, and it is most valuable when the buying journey involves research rather than impulse.

Examples

  • An e-commerce site fixes duplicate category URLs and canonical tags, and recovers lost product page indexing.
  • A B2B firm rewrites a thin pricing page into a detailed comparison guide that starts ranking for 'X vs Y' queries.
  • A local dental practice completes its Google Business Profile and earns consistent citations, appearing in the map pack for nearby searches.

How it is measured

  • Non-brand organic clicks and impressions from Search Console
  • Indexed page count and crawl error volume
  • Rankings for a defined priority keyword set, tracked over time
  • Organic conversions and assisted revenue, plus citation share in AI answers

Related terms in Search Tactic

Primary research · August 2026

How ChatGPT Shortlists Software Brands

An audit across 10 categories and 60 buying questions. I recorded what ChatGPT reads, throws away and links to when a buyer asks it which software to buy, and what that decides.

60
Questions asked
10
Software markets
2,680
Results read
367
Links shown
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