Advertising & Paid Media
Retail media
Also known as: retail media networks, RMN
Retail media is advertising sold by retailers across their own digital properties, apps, stores and offsite inventory, using their first party shopper and purchase data for targeting and measurement. It includes sponsored product placements in retailer search results, display and video on retailer sites, and campaigns run through the retailer's network on other channels. Retail media networks, often shortened to RMNs, are the ad businesses retailers build to package and sell this inventory.
What it is
Retail media puts paid placements at the point where a shopper is already choosing what to buy, most visibly as sponsored products in a retailer's on site search and category pages. Beyond the retailer's own site, most networks now sell offsite media, connected TV and in store screens, all planned and measured with the retailer's loyalty and transaction data. Amazon Ads is the largest example, with grocers and pharmacy chains running their own networks alongside it.
Why it matters
Search behaviour for products has partly moved into retailer apps and marketplaces, so brands that only buy general search miss the moment of purchase. Retail media also closes the loop on measurement, because the retailer can link exposure to actual sales of the advertised SKU rather than a modelled proxy. For retailers it is high margin revenue that funds price investment and site improvements.
How it works
Brands set up a seller or advertiser account with the retailer, choose keyword or product targeted sponsored placements, then bid on an auction basis against other sellers of similar items. Success depends as much on the product detail page as on the bid, so teams fix titles, images, attributes, reviews and stock availability before scaling spend. Reporting from the retailer is then reconciled against internal sales data and, where available, incrementality tests.
When it applies
It applies to any brand selling physical products through retailers, marketplaces or grocery delivery apps, and to retailers with enough traffic and first party data to sell inventory. It becomes a priority when a meaningful share of your category's demand starts and ends inside a retailer's own search box.
Examples
- A drinks brand bids on sponsored product placements for category terms in a grocery app during a summer promotion
- A beauty brand buys offsite display through a pharmacy retailer's network, targeted at lapsed buyers of the category from loyalty data
- A supermarket launches an in store screen and audience data offering, selling it to suppliers alongside on site sponsored listings
How it is measured
- Return on ad spend and total advertising cost of sale for each retailer
- Share of voice or share of shelf on priority category and brand terms
- New to brand or new to category buyer share from retailer reporting
- Incremental sales lift measured through holdout or geo tests
Insights on Retail media
Related terms in Advertising & Paid Media
- AI-generated creativeAI-generated creative is ad and marketing creative produced or adapted using generative models, including images, video, voiceover, headlines and body copy. Teams use it to produce more variants, localise faster and test concepts that would be too costly to shoot. It still needs human direction, brand review and legal checks before it runs.
- Asset groupsAn asset group is the creative container inside a Google Performance Max or Demand Gen campaign, holding headlines, descriptions, images, logos, videos and audience signals. Google assembles ads from these assets and serves them across Search, Shopping, YouTube, Display, Discover, Gmail and Maps. Retail campaigns can tie an asset group to a specific set of products through listing groups.
- Brand safetyBrand safety is the practice of preventing advertising and brand content from appearing next to material that could damage reputation, such as violent, illegal or misleading content. Brand suitability is the related, narrower idea of matching placements to a specific brand's tolerance and values rather than a universal baseline. Both rely on exclusion lists, content classification and verification reporting.
- ChatGPT AdsChatGPT Ads refers to advertising placements inside OpenAI's ChatGPT. OpenAI has publicly signalled that advertising is part of its commercial plans and has been testing and building out ad capabilities, so the format details continue to change. For marketers it represents a possible new paid surface alongside organic visibility in AI assistants.
- ChatGPT Sponsored AgentsChatGPT Sponsored Agents is the name given to a paid placement format in which a brand's agent or assistant can be surfaced inside a ChatGPT conversation to help complete a task, such as booking, quoting or buying. It sits alongside other advertising formats OpenAI has discussed for ChatGPT, where commercial results are marked as sponsored rather than blended invisibly into answers. Availability, naming and mechanics are still moving, so treat any specification as provisional and check current OpenAI documentation before planning spend.
- Conversational advertisingConversational advertising is paid placement inside a dialogue, whether that is an AI assistant, a chatbot, a messaging app or a voice interface. Instead of a static creative next to content, the ad appears as a response, suggestion or handover at the point where the user has expressed intent. The defining features are turn-by-turn context, a disclosure label, and the option for the user to keep talking rather than click away.