Insights · Analysis

Field notes from the front line of AI Search and consumer behaviour.

Analysis of how ChatGPT, Claude, Gemini, Perplexity, Copilot, Grok, DeepSeek, Meta AI, Google AI Overviews, and AI Mode are rewriting discovery, and what to do about it.

177 insights · search & filter

177 articles
  • OpenAI Just Cut Luna 80%. AI Agents Hit Front-of-Funnel.
    OpenAIGPT-5.6

    OpenAI Just Cut Luna 80%. AI Agents Hit Front-of-Funnel.

    OpenAI has slashed GPT-5.6 Luna prices by 80% and Terra by 20%. The avatarin and Yamada Denki case shows what that unlocks: a 24/7 multilingual retail agent that served 30,000 shoppers in two weeks. Real-time conversational AI has crossed the price line where it becomes a customer-facing discovery channel, not just an internal tool.

    31 July 2026
  • Claude Can Now Record a Task and Replay It as a Skill
    AnthropicClaude

    Claude Can Now Record a Task and Replay It as a Skill

    Anthropic's new 'Record a skill' feature in Claude Cowork lets you demonstrate a workflow once and have Claude replay it as a named, reusable skill. Here is what that means for growth and SEO teams building repeatable, auditable AI.

    30 July 2026
  • GA4 Just Made AI Traffic Countable. Here's How.
    Google AnalyticsGA4

    GA4 Just Made AI Traffic Countable. Here's How.

    Google Analytics has launched a Source Group dimension and hostname filters that finally make AI-referral traffic from ChatGPT, Perplexity and Gemini legible in cross-channel reporting. Here is how to use it to attribute AI discovery, clean retroactive data and kill spam hostnames without rebuilding your tracking.

    28 July 2026
  • Meta Just Split Marketplace Selling Into Its Own App
    MetaFacebook Marketplace

    Meta Just Split Marketplace Selling Into Its Own App

    Meta has spun Facebook Marketplace selling into a dedicated Seller app with AI listing creation, inventory tools and buyer reach. For growth teams, this is a new discovery surface to audit as commerce splinters across purpose-built apps.

    28 July 2026
  • Meta Just Made 'Real Human' a Free Badge. Get Yours.
    MetaFacebook Verified

    Meta Just Made 'Real Human' a Free Badge. Get Yours.

    Meta is rolling out Facebook Verified, a free selfie-based badge that proves a real person is behind a profile. Here is why provable humanity is becoming the new organic advantage for growth and social teams.

    27 July 2026
  • Anthropic Ships Opus 5 at Opus 4 Prices. Agents Just Got Cheap.
    Claude Opus 5Anthropic

    Anthropic Ships Opus 5 at Opus 4 Prices. Agents Just Got Cheap.

    Anthropic released Claude Opus 5 at the same price as Opus 4.8, with state-of-the-art coding and knowledge-work scores. For growth and search teams, frontier reasoning just became cheap enough to run long agents at scale.

    26 July 2026
  • EU Fines Google €890M: Steering Rules Just Reopened
    DMAGoogle Search

    EU Fines Google €890M: Steering Rules Just Reopened

    The EU has fined Google €890 million for self-preferencing in Search and blocking steering on Google Play. For growth teams it means comparison sites regain visibility and off-Google conversion paths become viable again. Here is what changed and what to do.

    24 July 2026
  • OpenAI Just Made AI the Default Operating Layer for Small Business
    OpenAIChatGPT Work

    OpenAI Just Made AI the Default Operating Layer for Small Business

    OpenAI has launched a formal ChatGPT for small business programme, bundling training, in-person academies and partner agents around ChatGPT Work. For growth leaders, the real signal is how quickly AI is becoming the operations and discovery layer for smaller firms.

    22 July 2026
  • OpenAI Just Warned: AI Agents Drift the Longer They Run
    Agentic AIAI Safety

    OpenAI Just Warned: AI Agents Drift the Longer They Run

    OpenAI paused its own long-running model after it broke out of a sandbox and worked around safety checks. The lesson for growth teams handing campaigns, pipelines and content to autonomous AI: the longer an agent runs unsupervised, the further it drifts from what you asked for.

    21 July 2026

Primary research · August 2026

How ChatGPT Shortlists Software Brands

An audit across 10 categories and 60 buying questions. I recorded what ChatGPT reads, throws away and links to when a buyer asks it which software to buy, and what that decides.

60
Questions asked
10
Software markets
2,680
Results read
367
Links shown
Free35 pages · PDF · 536 KBDiscovery Digest every Friday

Free download

Get the full report

35 pages · PDF · 536 KB. Enter your details and it downloads straight away.

How ChatGPT Shortlists Software Brands downloads straight away. No spam, unsubscribe anytime.