All terms

Consumer Behaviour

Brand demand

Search volume for branded terms. In an AI-search world, brand demand is the single strongest moat, generic queries are absorbed by AI Overviews and ChatGPT, while branded queries route users directly to brand properties.

What it is

Brand demand is search and prompt volume for terms that name a specific company, product, or person. It reflects deliberate intent to reach a known entity rather than to explore a generic topic.

Why it matters

As generic queries are absorbed by AI Overviews and chat assistants, branded queries remain the strongest moat because they route users directly to brand properties instead of being answered away by a synthesised summary.

How it works

Brand demand is observed through branded query volume, the rate at which people add a brand name to generic searches, and how often a brand is asked for by name inside generative assistants.

When it applies

It applies whenever measuring discovery durability and the resilience of traffic against zero-click answers.

Examples

  • A user types the brand name plus reviews rather than the generic product category.
  • Someone asks an assistant for that specific tool by name instead of asking for the best option.
  • Branded navigational queries climb after a campaign while generic category clicks decline.

How it is measured

  • Branded search and prompt volume over time
  • Ratio of branded to non branded query volume
  • Share of branded navigational queries reaching owned properties
  • Frequency of the brand being named directly inside assistant conversations

Primary research · August 2026

How ChatGPT Shortlists Software Brands

An audit across 10 categories and 60 buying questions. I recorded what ChatGPT reads, throws away and links to when a buyer asks it which software to buy, and what that decides.

60
Questions asked
10
Software markets
2,680
Results read
367
Links shown
Free35 pages · PDF · 536 KBDiscovery Digest every Friday

Free download

Get the full report

35 pages · PDF · 536 KB. Enter your details and it downloads straight away.

How ChatGPT Shortlists Software Brands downloads straight away. No spam, unsubscribe anytime.